Cookie Policy

1. Introduction

GoGermany (“we”, “us”, “our”) is committed to protecting your personal data and your privacy. This Privacy Policy explains how we collect, use, store, and protect your information when you use our website, our visa eligibility test, payments, and any related services.

We operate under the General Data Protection Regulation (GDPR) as a Germany-based business.

2. Data Controller

The data controller responsible under GDPR is:
Kasami IT-Agentur
Hamburg, Germany
Email: info@gogermany.io

3. Data We Collect

We collect the following categories of data:

3.1 Information you provide

Responses to the visa eligibility test
Age, education, work experience, language skills, and other profile data
Email address (when provided voluntarily)
Payment information through Stripe (we never store card numbers)

3.2 Automatically collected data

IP address
Device information
Browser type and operating system
Pages viewed and time spent
Cookies and similar technologies

3.3 Third-party data processing

We use third-party processors such as:

Stripe (payment processing)
Supabase (secure data storage)
Vercel (hosting)
Google Analytics or similar tools (analytics)
OpenAI API or similar (AI-based text generation for results)

4. Purpose of Processing

We process your data for the following purposes:

To provide the visa eligibility test and generate your results
To process your payment and deliver purchased digital content
To improve the accuracy, structure, and quality of our service
To maintain website performance and security
To comply with legal obligations under GDPR and German law
To send support or service-related communication

5. Legal Basis for Processing

Art. 6(1)(b) GDPR – performance of a contract
Art. 6(1)(c) GDPR – legal obligation
Art. 6(1)(f) GDPR – legitimate interests (security, analytics)
Art. 6(1)(a) GDPR – consent (cookies, optional contact forms)

6. Payment Processing

Payments are processed through Stripe. We do not store or have access to your full payment details. Stripe processes personal data in accordance with its own Privacy Policy.

7. AI-Generated Results

Your test responses may be securely transmitted to an AI service provider (e.g., OpenAI) to generate structured visa explanations. Data is processed solely to create your result and is not used to train external models.

8. Data Retention

Visa test data: up to 24 months
Payment records: 10 years (required under German law)
Analytics data: up to 26 months
Server logs: 30–90 days

You may request deletion at any time.

9. Data Sharing

We do not sell your data. We only share data with trusted processors necessary to operate our service:

Stripe (payments)
Supabase (database)
Vercel (hosting/CDN)
Analytics providers
AI processing providers

10. International Data Transfers

Some processors (e.g., OpenAI, Stripe, Google) may transfer data outside the EU. These transfers are covered by Standard Contractual Clauses (SCCs) to ensure GDPR-level protection.

11. Your GDPR Rights

You have the right to:

Access your data
Correct inaccurate data
Request deletion
Restrict processing
Data portability
Object to certain processing
Withdraw consent at any time
Lodge a complaint with a German supervisory authority

12. Cookies & Tracking

We use cookies to improve user experience, measure performance, and run analytics. You can disable cookies via your browser settings or the cookie banner on our website.

13. Security

We implement industry-standard measures such as encryption, access controls, and secure hosting environments to protect your data.

14. Children

Our service is not intended for children under 16. We do not knowingly collect data from minors without parental consent.

15. Changes to This Policy

We may update this Privacy Policy from time to time. The latest version will always be available on this page with its effective date.

16. Contact Us

If you have questions or requests regarding your personal data, please contact us:
Email: info@gogermany.io